Below are steps for Microsoft Windows users that
can help speed up the computer or determine why the computer is running slow.
Reboot
If your computer has not been rebooted recently, make sure to reboot it before following any of the steps below.
Background programs
One of the most common reasons for a slow computer are programs running in the background. Remove or disable any TSRs and startup programs that automatically start each time the computer boots.
Tip: To see what programs are running in the background and how much memory and CPU they are using, open Task Manager. If you are running Windows 7 or higher, run Resmon to get a better understanding of how your computer is being used.
If
you have an antivirus scanner on the computer, spyware protection
program, or another security utility, make sure it is not scanning your
computer in the background. If a scan is in progress, it can decrease
the overall performance of your computer. If this is the case, allow the
scan to complete, and the computer's performance should improve.
Delete temp files
As a computer runs programs, temporary files are stored on the hard drive. Deleting these temp files can help improve computer performance.
First, we suggest using the Windows Disk Cleanup utility to delete temporary files and other files no longer needed on the computer.
Unfortunately,
the Disk Cleanup may not delete every file in the temp directory.
Therefore, we also suggest deleting temporary files manually. To do
this, open the Start Menu and type %temp% in the Search field. In Windows XP and prior, click the Run option in the Start Menu and enter %temp%
in the Run field. Press Enter and a Temp folder should open. You can
delete all files found in this folder and, if any files are in use and
cannot be deleted, they can be skipped.Free hard drive space
Verify that there is at least 200-500MB of free hard drive space. This available space allows the computer to have room for the swap file to increase in size, as well as room for temporary files.
- Determining available hard drive space.
- Regaining computer hard drive space.
Bad, corrupted or fragmented hard drive
- Run ScanDisk, chkdsk, or something equivalent to verify there is nothing physically wrong with the computer's hard drive.
- Run Defrag to help ensure that data is arranged in the best possible order.
- Use other software tools to test the hard drive for any errors by looking at the SMART of the drive.
Scan for malware
Today, spyware and other malware
is a big cause of many computer problems, including a slow computer.
Even if an antivirus scanner is installed on the computer, we recommend
running a malware scan on the computer. Use the free version of Malwarebytes to scan your computer for malware.
Scan for viruses
If your computer is infected with one or more viruses, this can cause your computer to run slow. If your
computer does not have an antivirus program installed, you can run Trend Micro's free Housecall
online utility to scan for viruses on your computer, as well as remove
them. It is also recommended that you install an antivirus program for
active protection against viruses.
Hardware conflicts
- Verify that the Device Manager has no conflicts. If any exist, resolve these issues as they could be the cause of your problem.
Update Windows
- Make sure you have all the latest Windows updates installed on the computer.
- If you are on the Internet when your computer is slow, make sure all browser plugins are up-to-date. You can also try disabling browser plug-ins to see if one of them is causing the slowness.
